Last updated: 01.08.2019

My Company Tikamdas Motiram Jewellers Private Limited (“us”, “we”, or “our”) operates http:// www.tikamdas.in and http://www.tikamdas.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this …

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of 07.12.2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Disclaimer Policy

The information contained in this website is for general information purposes only. The information is provided by www.tikamdas.com, a property of Tikamdas Motiram Jewellers Private Limited. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Tikamdas Motiram Jewellers Private Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Tikamdas Motiram Jewellers Private Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Terms and Condition

Last revision: 07.12.2018

Please read this terms of service agreement carefully. By using this website or ordering products from this website you agree to be bound by all of the terms and conditions of this agreement.

This Terms of Service Agreement (the “Agreement”) governs your use of this website, Tikamdas Motiram Jewellers Private Limited (“Tikamdas Motiram Jewellers Private Limited “) offer of products for purchase on this Website, or your purchase of products available on this Website. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. Tikamdas Motiram Jewellers Private Limited reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. Tikamdas Motiram Jewellers Private Limited will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. Tikamdas Motiram Jewellers Private Limited encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with Tikamdas Motiram Jewellers Private Limited for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website. If you would like to print this Agreement, please click the print button on your browser toolbar.

1. PRODUCTS

Terms of Offer. This Website offers for sale certain products (the “Products”). By placing an order for Products through this Website, you agree to the terms set forth in this Agreement.

Customer Solicitation: Unless you notify our third party call center reps or direct Tikamdas Motiram Jewellers Private Limited sales reps, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails and call solicitations Tikamdas Motiram Jewellers Private Limited and its designated in house or third party call team(s).  

Opt Out Procedure: We provide 3 easy ways to opt out of from future solicitations. 1. You may use the opt out link found in any email solicitation that you may receive. 2. You may also choose to opt out, via sending your email address to: [opt-out email].

3. You may send a written remove request to Shop No. 4, Maker Arcade, Cuffe Parade, Mumbai-400001.

Proprietary Rights. Tikamdas Motiram Jewellers Private Limited has proprietary rights and trade secrets in the Products. You may not copy, reproduce, resell or redistribute any Product manufactured and/or distributed by Tikamdas Motiram Jewellers Private Limited. Tikamdas Motiram Jewellers Private Limited also has rights to all trademarks and trade dress and specific layouts of this webpage, including calls to action, text placement, images and other information.

Goods and Service Tax if you purchase any Products, you will be responsible for paying any applicable Goods and Service tax.

1. WEBSITE

Content; Intellectual Property; Third Party Links. In addition to making Products available, this Website also offers information and marketing materials. This Website also offers information, both directly and through indirect links to third-party websites, about gold jewellery and diamond jewellery. Tikamdas Motiram Jewellers Private Limited does not always create the information offered on this Website; instead the information is often gathered from other sources. To the extent that Tikamdas Motiram Jewellers Private Limited does create the content on this Website, such content is protected by intellectual property laws of the India, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website is for personal, noncommercial use. Any links to third-party websites are provided solely as a convenience to you. Tikamdas Motiram Jewellers Private Limited does not endorse the contents on any such third-party websites. Tikamdas Motiram Jewellers Private Limited is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites, you do so at your own risk. 

Use of Website; Tikamdas Motiram Jewellers Private Limited is not responsible for any damages resulting from use of this website by anyone. You will not use the Website for illegal purposes. You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the Website (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the Website by other users, (3) not resell material on the Website, (4) not engage, directly or indirectly, in transmission of “spam”, chain letters, junk mail or any other type of unsolicited communication, and (5) not defame, harass, abuse, or disrupt other users of the Website

License. By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, noncommercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Tikamdas Motiram Jewellers Private Limited or the applicable third party (if third party content is at issue).

Posting. By posting, storing, or transmitting any content on the Website, you hereby grant Tikamdas Motiram Jewellers Private Limited a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. Tikamdas Motiram Jewellers Private Limited does not have the ability to control the nature of the user-generated content offered through the Website. You are solely responsible for your interactions with other users of the Website and any content you post. Tikamdas Motiram Jewellers Private Limited is not liable for any damage or harm resulting from any posts by or interactions between users. Tikamdas Motiram Jewellers Private Limited reserves the right, but has no obligation, to monitor interactions between and among users of the Website and to remove any content Tikamdas Motiram Jewellers Private Limited  deems objectionable. 

III. DISCLAIMER OF WARRANTIES

Your use of this website and/ or products is at your sole risk. The website and products are offered on an “as is” and “as available” basis. Tikamdas Motiram Jewellers Private Limited expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the products or website content, or any reliance upon or use of the website content or products. (“products” include trial products.)

Without limiting the generality of the foregoing, Tikamdas Motiram Jewellers Private Limited makes no warranty:

That the information provided on this website is accurate, reliable, complete, or timely.

That the links to third-party websites are to information that is accurate, reliable, complete, or timely.

No advice or information, whether oral or written, obtained by you from this website will create any warranty not expressly stated herein. 

As to the results that may be obtained from the use of the products or that defects in products will be corrected. 

Regarding any products purchased or obtained through the website.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

1. LIMITATION OF LIABILITY

Tikamdas Motiram Jewellers Private Limited Entire liability, and your exclusive remedy, in law, in equity, or othwerwise, with respect to the website content and products and/or for any breach of this agreement is solely limited to the amount you paid, less shipping and handling, for products purchased via the website.

Tikamdas Motiram Jewellers Private Limited Will not be liable for any direct, indirect, incidental, special or consequential damages in connection with this agreement or the products in any manner, including liabilities resulting from (1) The use or the inability to use the website content or products; (2) The cost of procuring substitute products or content; (3) Any products purchased or obtained or transactions entered into through the website; or (4) Any lost profits you allege.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so some of the above limitations may not apply to you.

1. INDEMNIFICATION

You will release, indemnify, defend and hold harmless Tikamdas Motiram Jewellers Private Limited, and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys’ fees and expenses, of third parties relating to or arising out of (1) this Agreement or the breach of your warranties, representations and obligations under this Agreement; (2) the Website content or your use of the Website content; (3) the Products or your use of the Products (including Trial Products); (4) any intellectual property or other proprietary right of any person or entity; (5) your violation of any provision of this Agreement; or (6) any information or data you supplied to Tikamdas Motiram Jewellers Private Limited. When Tikamdas Motiram Jewellers Private Limited is threatened with suit or sued by a third party, Tikamdas Motiram Jewellers Private Limited may seek written assurances from you concerning your promise to indemnify Tikamdas Motiram Jewellers Private Limited; your failure to provide such assurances may be considered by Tikamdas Motiram Jewellers Private Limited to be a material breach of this Agreement. Tikamdas Motiram Jewellers Private Limited will have the right to participate in any defense by you of a third-party claim related to your use of any of the Website content or Products, with counsel of Tikamdas Motiram Jewellers Private Limited choice at its expense. Tikamdas Motiram Jewellers Private Limited will reasonably cooperate in any defense by you of a third-party claim at your request and expense. You will have sole responsibility to defend Tikamdas Motiram Jewellers Private Limited against any claim, but you must receive Tikamdas Motiram Jewellers Private Limited prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Website or Products.

1. PRIVACY

Tikamdas Motiram Jewellers Private Limited believes strongly in protecting user privacy and providing you with notice of use of data. Please refer to Tikamdas Motiram Jewellers Private Limited privacy policy, incorporated by reference herein, that is posted on the Website.

1. AGREEMENT TO BE BOUND

By using this Website or ordering Products, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website. 

VIII. GENERAL

Force Majeure. Tikamdas Motiram Jewellers Private Limited will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott.

Cessation of Operation. Tikamdas Motiram Jewellers Private Limited may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and distribution of the Products.

Entire Agreement. This Agreement comprises the entire agreement between you and Tikamdas Motiram Jewellers Private Limited and supersedes any prior agreements pertaining to the subject matter contained herein.

Effect of Waiver. The failure of Tikamdas Motiram Jewellers Private Limited to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.

Governing Law; Jurisdiction. This Website originates from the Mumbai, Maharashtra. This Agreement will be governed by the laws of the State of Maharashtra without regard to its conflict of law principles to the contrary. Neither you nor Tikamdas Motiram Jewellers Private Limited will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in State of Maharashtra. By using this Website or ordering Products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents.

Statute of Limitation. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or Products or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Waiver of Class Action Rights. By entering into this agreement, you hereby irrevocably waive any right you may have to join claims with those of other in the form of a class action or similar procedural device. Any claims arising out of, relating to, or connection with this agreement must be asserted individually.

Termination. Tikamdas Motiram Jewellers Private Limited reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and Tikamdas Motiram Jewellers Private Limited may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website is terminated, Tikamdas Motiram Jewellers Private Limited reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website. This Agreement will survive indefinitely unless and until Tikamdas Motiram Jewellers Private Limited chooses, in its sole discretion and without advance to you, to terminate it.

Domestic Use. Tikamdas Motiram Jewellers Private Limited makes no representation that the Website or Products are appropriate or available for use in locations outside India. Users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws. Assignment. You may not assign your rights and obligations under this Agreement to anyone. Tikamdas Motiram Jewellers Private Limited may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you.

By using this website or ordering products from this website you agree to be bound by all of the terms and conditions of this agreement.

Cancelation and Refund Policies

Cancelation

In case the customer desire to cancel the order the advance paid under this receipt will be refunded only after deducting full making charges of the ordered items.

The company does not hold itself responsible in any manner for delay in the delivery of the ornaments ordered, in which case, the customer may ask for a fresh stipulated date of delivery.

Refund Policies

Money back, buyback & exchanges:

1. Money will be refunded any time with Cash Memo for the Jewellery brought from us at the market rate, deducting making charges and 10% of the Gold and Diamond value, there is no buyback for pearls,stone and Jadav Jewellery.
2. Once your returned item is received, our Quality Assurance Department will review it.
3. Product should be accompanied with original product certificate and the original / copy of invoice for all exchange.
4. In case the customer cannot produce the original certificate, the company will send the solitaire / jewellery to the lab for recertification, the shipping and certification cost of which shall be borne by the customer.
5. In case, any coupon, discount or promo codes were used during the original purchase, the BuyBack / Exchange amount will be reduced by an amount equivalent to the coupon, discount or promo codes, as applicable.
6. In case the exchange value is higher than the value of the old product, the customer will have to pay the difference.
7. The prevailing market value will be determined by the company.
8. This feature is not available for international orders (orders that will be shipped abroad from India).
9. Tikamdas Motiram Jewellers Private Limited reserves the right to change the terms and conditions for specific customers. In such a situation, the customer will always be informed of the decision prior to the purchase.

Resizing & repairs:

1. If any sort of damage that may occur to your Jewellery or diamond while working on it, the company does not hold itself responsible in any manner.
2. If you want to resize your ring, the company will resize it free of cost except in certain cases where the resizing is not possible.
3. If the resized ring costs more than the existing ring, the incremental cost shall be borne by the customer.
4. If the resized ring costs less than the existing ring, the differential amount shall be refunded to the customer.
5. If for some reasons, your product needs to be repaired, the company shall repair / replace the product for charges which would be determined by the company on a case to case basis.
6. Shipping charges under Repairs & Resizing policy shall be borne by the customer.
7. This feature is not available for international orders (orders that will be shipped abroad from India).